FAQs

WHOLESALE 

– How can I buy wholesale?

For wholesale prices please check our bulk section. For large orders we can arrange an additional discount paying through zelle or bank transfer.

– Can I buy pallets of different products?

Yes of course, you may consult wholesale prices for all of our products.

– Can I resell Contanmarket products on Amazon? 

Yes, we provide invoices with all of our orders. Many of our clients are resellers.

SHIPPING

– How can I receive free shipping?

You have free shipping on almost all products if your order is over $120. Also some products have a free shipping label (those products have free shipping even if the order is under $150).

– Do you ship to my area?

We ship everywhere in Canada and United States. Unfotunately, we cannot ship to PO addresses.

– How do i track my order?

You will find your tracking number in your order history section of your account.

– May i return my order?

Unfortunately, orders cannot be returned. Orders can only be canceled and will be refunded if they have not been prepared to ship yet.

– Which carrier will deliver my order?

If you are in Australia and New Zealand, your order will be delivered by Australia Post.

– How long will my delivery take to arrive?

Deliveries take 2 to 4 business days. Local deliveries usually take 1 day.

OUR LOCATION

– Where are you located? 

We are located at Melbourne.

MINIMUM ORDER

– Is there a minimum to order?

The minimum to order is A$15.99, orders below A$15.99 will be refunded.

MY ORDER

– What happens if my order is wrong or damaged?

If there is an error with your order you may send an email to store@contanmarket.com and we will answer you shortly with a solution to your problem.

PAYMENT METHODS

– Which methods can I use to pay for my order?

We accept credit cards, debit card.

– Still have questions?

If we still haven’t answered your question, you can contact us below and we will get back to you as soon as possible.